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Backed byY Combinator

The AI infrastructure for telecom.

One AI layer above every system you already run. Independent of every tool. Owned by the team that runs the business.

Owned by the business. Trusted by IT.
Talk to our team →
Trusted by world-leading enterprises

Real outcomes.In telecom.

REVENUE
+50%

uplift in conversion at Orange Group, replacing legacy CX with a Nexus agent.

SCALE
>1M

customer interactions per quarter handled by Nexus agents at one European operator.

SPEED
4 wk

from kickoff to multi-market production. Built and owned by the business team.

Three sellers.Same problem.

01 / 03
01SOFTWARE VENDORS
02HYPERSCALERS
03IN HOUSE BUILD
SPRINKLR, GENESYS, NICE, SALESFORCE, AMDOCS, SUBEX, NETCRACKER.

“Strong on suite. Weak on outcomes.”

  • ✗
    72% of telcos deploying AI in their CX suite see no P&L impact.
    Suites ship the feature. The outcome is still your problem.
    BCG, Sept 2025
  • ✗
    Bots bundled in the suite resolve only 20% to 40% of queries end to end.
    AI in the suite is beginner tier. The customer still ends up with an agent.
    Alhena AI / SalesGroup benchmarks, 2025
  • ✗
    Only 12% of telcos scaling AI across the suite capture meaningful impact.
    Suites ship activity. Outcomes are still rare.
    McKinsey, Feb 2026

Dozens of pilots run across the company. No impact ever shows up in the P&L.

Three paths to AI.Same dead end.

01 · SOFTWARE VENDORS

“Strong on suite. Weak on outcomes.”

  • ✗
    72% of telcos deploying AI in their CX suite see no P&L impact.
    Suites ship the feature. The outcome is still your problem.
  • ✗
    Bots bundled in the suite resolve only 20% to 40% of queries end to end.
    AI in the suite is beginner tier. The customer still ends up with an agent.
  • ✗
    Only 12% of telcos scaling AI across the suite capture meaningful impact.
    Suites ship activity. Outcomes are still rare.
02 · HYPERSCALERS

“Sells the cloud. Skips the agent.”

  • ✗
    Each platform routes through its own cloud's model catalog.
    Hyperscalers ship the cloud's models. The frontier is still a procurement cycle away.
  • ✗
    All three platforms ship as code-first developer kits, not operating products.
    Hyperscalers ship the SDK. Day-two operations are still your engineers and your IAM.
  • ✗
    Hyperscaler stacks are sold through integrator partners.
    Hyperscalers ship the platform. A dev shop is still wedged on top, and the operator pays both.
03 · IN HOUSE BUILD

“Owns the roadmap. Misses the window.”

  • ✗
    More than 80% of internal AI projects fail, twice the rate of non AI IT builds.
    Internal teams own the data. The agent platform is still the gap.
  • ✗
    Internal AI builds succeed at one third the rate of specialist vendor partnerships.
    Internal teams ship pilots. Production grade agents are still rare.
  • ✗
    42% of enterprises killed an AI initiative in 2025; average sunk cost $7.2M.
    Internal builds ship ownership. Two years on it ends as a write off.

Real operators.Verified outcomes.

Orange Group
Orange Group
Multi-billion euro telecom · 120,000+ FTE
+50%
Conversion uplift
$5M+
Yearly LTV
4 wk
Multi-market rollout

Their Digital Sales team replaced a legacy CX chatbot with a Nexus agent. First version live in 4 hours. Multi-market rollout in 4 weeks. Built and owned by the business team.

“I can enhance the agent or test new use cases directly, which lets us respond quickly to business needs and continuously refine the experience.”
Tom Guisgand, Senior Customer Journey Designer, Orange
Tom Guisgand, Orange
Watch the case · 02:14

One infrastructure layer.Connects every system to any team.

L1
Your stack.
Everything you already run.

Every AI model and every business system your company depends on today, whether internal or external.

Nothing to migrate, nothing to replace.
L2
Nexus.
Everything IT sets up once.

Every system, every model, and every permission turned into a reusable building block the business can assemble into any agent.

Nothing to rebuild, nothing to re-approve.
L3
Agents.
Everything the business owns.

Every agent built, deployed, and accounted for by the team that uses it, on top of the infrastructure IT controls.

Nothing centralised, nothing bottlenecked.

One infrastructure layer.Connects every system to any team.

L1

Your stack.Everything you already run.

Every AI model and every business system your company depends on today, whether internal or external.

Nothing to migrate, nothing to replace.
L2

Nexus.Everything IT sets up once.

Every system, every model, and every permission turned into a reusable building block the business can assemble into any agent.

Nothing to rebuild, nothing to re-approve.
L3

Agents.Everything the business owns.

Every agent built, deployed, and accounted for by the team that uses it, on top of the infrastructure IT controls.

Nothing centralised, nothing bottlenecked.
The comparison

Five questions.Every operator asks.

The five concerns that decide whether AI lands in the network or stays on a slide. Read across, not down.

Telco vendors
Hyperscalers
In-house build
Nexus
01
How fast does it ship?

One use case per quarter.

Pilot months, then SI cycle.

First agent in 12+ months.

First agent live in 4 weeks.

02
How does it stay in policy?

Limited to the vendor's data and rules.

Cloud's defaults. You wire the rest.

You write every guardrail yourself.

You decide the controls. We make them easy to apply.

03
Who owns it after launch?

The vendor's roadmap decides what changes.

Your IT team and a cloud SI partner.

Your IT team. Every change. Every update.

The business team that runs the service.

04
Who builds it with you?

You and a system integrator.

You and a cloud SI partner.

Your team, on its own.

A Nexus engineer embeds with your team.

05
How about integrations?

Only the vendor's call-center tools.

Limited to the platform's catalogue. Anything outside is a build.

Wherever you build the integration.

Connects to billing, network, and customer systems on day one.

Your stack runs the network.Nexus runs the AI.

Independent of every tool below it. Owned by the team above it. Live in your environment in weeks.

Talk to our team →